Why Eshraq?

Our aim is to make help more accessible to those who need it, so that they can live a happier and more fulfilling life. Sometimes there may be issues or obstacles that can prevent people from gaining the help that they need. Our easy-to-use, online service provides a solution to many of these hurdles.

 

Privacy

Challenges

How we can help

  • I don't feel comfortable disclosing private details of my life to a doctor or counsellor.
  • I feel embarrassed talking about certain health or family issues.
  • I don't want the doctor or the counsellor to know who I am.
  • I don't want anyone to see me visiting this doctor or clinic.
  • Anonymity: With Eshraq, you do not need to disclose your real name to the expert - you can use a username or alias. Your private sessions with experts are completely secure and confidential.
  • You will be talking with the expert on Eshraq in an online private session from the comfort of your own home with complete privacy.
  • You can use video, voice or text chat to communicate with your chosen expert - whatever suits your needs best.

Accessibility and Convenience

Challenges

How we can help

  • I need to consult a doctor or specialist who does not reside in the same city or country.
  • I hate going to hospitals and clinics.
  • I don’t have time to waste sitting in traffic or travelling a long distance to have a follow-up visit with my doctor or counsellor.
  • I have a very busy schedule – I cannot take time out during normal working hours.
  • Eshraq eliminates the difficulties of different locations or geographies. Whether the expert is in another country or within a congested area in your city, or if you just don't have the time or means to visit their premises, Eshraq will enable you to gain help from the comfort of your own home as long as you have a personal computer and internet connection.
  • Eshraq saves you time and allows you to arrange sessions with experts at times that suit your schedule.

Second Opinion

Challenges

How we can help

  • Sometimes I am not comfortable with my doctor’s advice. I would like to consult another specialist about the same matter, for a second opinion.
  • Eshraq's experts will review your case and give you their opinion on the matter that is confusing you.

Quality and Effectiveness

Challenges

How we can help

  • I want to be sure that the expert I am talking to has the right expertise.
  • I want to be certain that the expert has enough experience to help me with my problem.
  • I want to know that I will feel comfortable communicating with the expert.
  • We regularly organize live webinars with selected experts on Eshraq, to enable you to verify their expertise and experience. By viewing our library of videos of the experts in action, you can be sure that the expert you choose has the right style of communication for you.

  

Examples of people who may benefit from Eshraq's services:

  • A person who suffers from stress because of life problems or career issues and wants to talk about it in a private and confidential setting.
  • A person who has a sensitive medical issue and is embarrassed to talk about it with their doctor.
  • A person or a couple having problems in their marriage looking for external help from a professional counsellor.
  • Parents of an autistic child who need to discuss their child’s wellbeing in private.
  • A student who suffers from an addiction problem and doesn’t know where to go to seek help.